The UpRight&Better Podcast

Episode 5 - Don’t Compromise on Employee Experience

June 19, 2017

On Episode 5 of Up Right & Better, Jill Nelson, founder and CEO of business communications company Ruby Receptionists, shares with us her guiding principles for developing an employee-centric culture that in turn makes her company one of the most awarded in Portland!

From humble beginnings 14 years ago, Jill Nelson has grown Ruby Receptionists into a four-time winner of FORTUNE magazine’s top five Best Small Companies to Work for, and a Portland Business Journal’s Fastest Growing Companies in Oregon recipient for the past nine years. Today, Ruby’s 400 employees provide friendly live receptionist service to more than 6,000 small businesses throughout North America. In addition to her own entrepreneurial endeavors, Jill has been recognized for her contributions to Oregon's business and technology communities, receiving the Technology Association of Oregon's 2017 Technology Executive of the Year Award as well as EO's 2013 Entrepreneur of the Year award. A sought after speaker on culture driven growth, Jill has shared her management philosophy of incenting, inspiring, and empowering employees with global brands such as Mercedes-Benz, Leroy Merlin of Europe, and Kiabi of France. Her vision for Ruby includes a workplace employees are excited to come to each day and are inspired to learn, grow, and connect with others. 

Learn more about Ruby Receptionists here and see the full transcript at!