Carl was a theatre major who decided to act like he understood business. He spent 14 years in advertising before launching his digital agency in nGen Works in 2003. nGen went on for 12 years and constantly experimented with different models of management and team structure, including the Jellyfish model, which was flat before flat was cool. Toward the end of nGen's run, Carl attended the very first Bureau event and fell madly in love with the concept of building community in the web industry. So much that a few years ago he later bought out his partner to run the Bureau in 2016. Now Carl spends every day connecting digital professionals to give them the support they need.